Refund Policy

Thank you for supporting DanMarie Jewelry handmade jewelry. Due to the unique and personal nature of all handmade jewelry items, ALL SALES ARE FINAL.

We do not accept returns, exchanges, or cancellations once an order has been placed. Each piece is carefully handmade, making it not eligible for resale.

Please review all product descriptions, sizing details, and images carefully before completing your purchase. If you have any questions or need clarification prior to ordering, we are happy to assist.

In the unlikely event that your handmade item arrives damaged or defective, you must contact us within 48 hours of delivery with clear photos of the issue. We will assess the situation and, at our sole discretion, may offer a repair or replacement if appropriate.

By completing your purchase, you acknowledge and agree to this 100% No Return, No Refund Policy.

Thank you for your understanding and for valuing handmade craftsmanship.

​Dropshipping jewelry Return policy & Dispute Terms

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This policy governs all jewelry items sourced and fulfilled through our third-party dropshipping partners. By purchasing, you acknowledge that our business acts strictly as a sourcing intermediary.

1. Third-Party Vendor Liability

• Sourcing vendors retain sole responsibility for jewelry authenticity.

• Dropship partners handle all material defect claims.

• Supplier policies dictate final return approvals for jewelry.

• Our business assumes no liability for skin sensitivities.

• We accept no liability for tarnishing or discoloration.

2. Jewelry Return Routing

• Return requests must go directly to the supplier.

• Do not mail jewelry to our business address.

• Misrouted returns will be returned to the sender.

• Sourcing vendors determine the return eligibility window.

3. Fees and Costs

• Customers cover all trackable return shipping costs.

• Sourcing partners may apply specialized restocking fees.

• Original shipping charges are completely non-refundable.

4. Mandatory Arbitration and Dispute Resolution

• Binding Arbitration: All disputes must be settled through individual binding arbitration.

• Class Action Waiver: You waive the right to participate in class actions.

• Supplier Responsibility: Disputes regarding product quality must target the fulfillment vendor.

• Limitation of Liability: Our liability cap matches the item's purchase price.

• Governing Law: The laws of the Commonwealth of Massachusetts govern all claims.

• Jurisdiction: All arbitration hearings will take place in Massachusetts.

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